Privacy Policy

Last updated: June 11, 2025

Water Extraction Experts (“WXE”, “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://waterextractionexperts.com (“Site”). By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

• Contact Forms: When you fill out a contact form on our Site, we collect the personal information you provide, such as your name, email address, phone number, SMS consent, and any message you submit.

Information We Collect Automatically

• Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience, for functionality, marketing, and advertising purposes.
• Usage Data: We automatically collect information about your device and browsing actions, such as your IP address, browser type, pages visited, time spent on the Site, and referring URL.

Information from Third Parties

• Advertising and Analytics: We use third-party services such as Google Analytics, Google Ads, and Facebook Pixel, which may collect data about your online activities over time and across different websites.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Site
• Respond to your inquiries and provide customer support
• Improve, personalize, and expand our Site and services
• Analyze how visitors use our Site (via Google Analytics)
• Show you relevant ads and measure their effectiveness (via Google Ads, Facebook Pixel, and other ad sources)
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Ensure the Site functions properly
• Remember your preferences and settings
• Analyze Site traffic and usage patterns
• Deliver targeted advertising

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of the Site may not function properly if cookies are disabled.

4. Third-Party Services

We use the following third-party services, which may collect information according to their own privacy policies:

• Google Analytics: Tracks and reports website traffic. Read more at Google’s Privacy Policy.
• Google Ads: Serves and tracks advertisements. Read more at Google’s Privacy Policy.
• Facebook Pixel: Helps measure the effectiveness of advertising. Read more at Facebook’s Privacy Policy.
• We may occasionally use other advertising sources.

We do not control the data these third parties collect or how they use it. Please refer to their privacy policies for more information.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services or comply with the law. We may share information with:

• SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes
• Service providers who help us operate our website and deliver our services
• Law enforcement or government agencies if required by law

6. Your Choices

• Cookies: You can control cookies through your browser settings.
• Opt-Out of Advertising: To opt out of personalized ads from Google, visit Google Ad Settings. For Facebook, visit Ad Preferences.

7. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or destruction. However, no internet transmission is 100% secure.

8. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. SMS Privacy Policy

We value the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.

Types of Data Collected

When you communicate with WXE via SMS, we may collect or provide information such as:

• Your phone number
• The content of your messages
• Responding to your inquiries
• Providing customer support

Protection of SMS Data

We employ industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

Disclosure of SMS Data

We do not disclose SMS contact or content data to third parties unless:

• Required by law
• Necessary to protect the rights, property, or safety of WXE, its users, or others

Retention Policy

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means, and legal requirements. For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers. In some circumstances, we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Changes to this SMS Privacy Policy

We reserve the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

11. Contact Us

If you have any questions about this Privacy Policy, SMS privacy pratices or your personal information, please contact us at:

Water Extraction Experts
Contact Page
restore@waterextractionexperts.com