fbpx

970-581-4498307-220-5900505-250-6500

24/7 Emergency Response Available Now

Customer Reviews

Stars 400

Customer Review IconRead What Our Customers Have to Say About Us…

5 StarsMay 14th, 2024|Stephen Reuter

Absolutely the BEST!

WOW!
We had extensive interior water damage following a vicious hail storm last fall. Collapsed ceilings, water-saturated walls, mold, and badly stained tongue and groove wooden ceilings. Water Extraction Experts were on site shortly after we contacted them. The concern and expertise they demonstrated from the project inception was unparalleled. This was a VERY complex restoration effort and Water Extraction Experts were on top of every aspect of the work. Their crew was professional, polite, courteous and friendly. They were a pleasure to work with. The key to success on any project is communication. We were never out of the loop and always felt like they understood and shared our concerns about the devastation to our home. The absolute best part is that when it was all said and done, my home is restored to its original, beautiful condition. You cannot tell that there was ever any damage or any sign of the devastation that had occurred. If you have water damage and need restoration work, Water Extraction Experts is your “Go-To” Team!

5 StarsJanuary 26th, 2024|Bev Dow

Matt and his team are fantastic! Starting with the team which came to give an estimate through the entire clean-up and rebuild, they were professional and kept me fully informed every step of the way. They were on time, kept my house clean, and at the end you would not know that there had ever been any damage.
Additionally, their estimate was far better than another company we consulted. You cannot go wrong with this fine company.

5 StarsJanuary 20th, 2024|Mara Miles

Water Extraction Experts took care of a leak and the resulting damage at our home.  Their communication throughout the whole process was excellent.  Their crew was professional, friendly and respectful of our home.  It is rare in this day and age to find a company with such excellent customer service.  I recommend them highly!

-Mara Miles

5 StarsDecember 13th, 2023|

Everything about the service Water Extraction Experts provided was exceptional. All of the employees were professional, always on-time, sympathetic and understanding, and they worked hard. They took care of the mold and water issues as quickly as possible, and returned my home to a condition that was actually better than the original molding/paint job. I was also very pleased that they consistently contacted the day prior to any service calls and then always contacted me the day of service with a time of expected arrival. I have never used a contractor that was so consistently professional, prompt, and hard working.
5 StarsNovember 28th, 2023|Trish Tilley

Mold Removal Relief

No one wants to deal with the discovery of a mold problem, especially in the midst of trying to sell a home, but working with Water Extraction Experts immediately put us at ease in their care of our remediation. From start-to-finish, their highly skilled professionalism, efficiency and outstanding customer service were consistently provided. First off, they were extremely responsive in providing a timely quote. And when the work started, Matt and Chris communicated with us at every turn, setting our expectations and following up periodically throughout the 4-day process. The team took great care in dismantling fixtures and cabinets as needed for minimal disruption … we greatly appreciated the courtesy and respect in dealing with this older home. Thank you also to Carla and Teresa for making us feel like valued customers. I highly recommend WEE to anyone in need of experienced, reliable and trustworthy mold removal services.

5 StarsNovember 15th, 2023|Kay Schumacher

I’d give them SIX stars if I could

Review left by Kay S

I'm so impressed with this company. Water Extraction Experts removed mold caused by a refrigerator water leak. Every employee who came to our house regardless of their job was competent, respectful, helpful and friendly. They minimized as much as possible the impact of the containment area on our use of the rest of the kitchen. I am especially grateful for the care with which they handled our solid wood cabinets throughout removing and resetting them. Also, for not getting paint on anything paint wasn't supposed to be on! (I’d name you all but I don’t want to leave anyone out!) Their cabinet maker did a fantastic job of recreating a floor to ceiling panel and matching the finish. The estimate was comprehensive and clear and communication throughout the process could not be better. Start to finish, very professional - I’d give them SIX stars if I could. In fact, we’re having them return in a couple weeks to tackle another mold issue.
5 StarsOctober 9th, 2023|Diane Lamkin

Responsive, kind and so professional

Review left by Diane Lamkin
We can’t say enough good things about the crew from Water Extraction Experts. From the first phone call they were responsive, kind and so professional. Andy got right to work stopping the flow of water and mitigating the damage. Very grateful for all their help and follow up with our water issue.
5 StarsOctober 6th, 2023|Denise Holland

I wish more companies would be as thorough and responsive as the Water Extraction Experts!!!

Review left by Denise Holland
I don't wish anyone to have a water problem but if you do, I highly recommend WEE. They were wonderful to work with and always kept you informed as to what was the procedure and when to expect them. I wish more companies would be as thorough and responsive as the Water Extraction Experts!!!
5 StarsSeptember 27th, 2023|

They're also very personable and considerate!

Positive: Professionalism, Punctuality,
Quality, Responsiveness

Water Extraction Experts are professional and punctual, and they perform great quality work. They're also very personable and considerate! I was feeling stressed by the prospect of getting mold remediation done when I reached out, and I felt supported by Matt and the entire team as they worked through the process with us. I really appreciated that they did an initial quote and inspection, then were happy to work with us as we decided what project scope we wanted to commit to. Thank you for all your hard work, and the beautiful job you did making my home safe again! I would definitely recommend this team, and I will reach out to them again in the future if I need any other services.

5 StarsSeptember 8th, 2023|Nate S.

Very Professional

Water Extraction Experts handled the mold remediation, repair, and restoration of my walk-in pantry which was damaged by a frozen and busted water line. Every member of the team was exceptionally professional, courteous, and personable. Each step of the process was clearly communicated and the effort unfolded exactly as was described. The cost estimates at the beginning were very good and tracked very closely with the final invoice. The Water Extraction team went above and beyond to ensure that they coordinated well with my schedule and made efforts to make the process as easy as possible for me. The local adjuster for USAA knew the WEE team well and told me that their work was top notch. With transparency and integrity, Matt, Andy, and the rest of the team truly work hard to provide professional service and good quality results. If I have any major water damage in the future, I'll immediately call Water Extraction Experts.

5 StarsAugust 22nd, 2023|Chris Montoya

This was a five star experience! Thanks.

Review left by Chris Montoya
While there is so much to say, they made a nightmare process - finding a leak growing mold in the bedroom closet - a seamless, quick and respectful end to end process. They were thorough in attention to detail, communication process, how they handled insurance claims and the final inspection before billing. This was a five star ⭐️ experience! Thanks.
5 StarsAugust 21st, 2023|Patrick McGinnis

They were a pleasure to work with and did an excellent job

Review left by Patrick McGinnis
When we discovered wetness and mold in the corner of our guest room closet, we suspected the water had come from the shower of the adjacent guest bathroom. Water Extraction Experts were the first to respond to our urgent request for help. Using sophisticated equipment, they made a thorough evaluation that tentatively confirmed our suspicions that water from the shower spray had seeped between the old shower tiles and built up in the wall behind them. A detailed quote was submitted within hours. A containment area was established to prevent the spread of mold spores, and work was promptly begun to remove the water and damaged materials and begin mold remediation. Every member of the team was responsive to our needs. They arrived at the designated time everyday and worked with the utmost professionalism. They were a pleasure to work with and did an excellent job. Thank you Matt and your entire team.
5 StarsAugust 14th, 2023|Cheryll Arnold

I recommend them HIGHLY!!!

Review left by Cheryll Arnold
I recommend them HIGHLY!!! I don't know what i would have done without their guidance & knowledge of my issue...thank you
5 StarsAugust 7th, 2023|John Shepard

Matt and his entire crew were professional in every way!

Review left by John Shepard
Fantastic! We needed our large kitchen island repaired and restored from water and mold damage. From start to finish, estimate to paint, Matt and his entire crew were professional in every way. They arrived on time every time. We received constant communication check-ins to make sure things were going smoothly. We were informed and consulted about every step. In the event of the inevitable setbacks, Matt and his crew (especially Chris) responded and adjusted and returned and fixed and kept at it until it was perfect by my wife's exacting standards. We all need to support local, home-grown companies when they deserve it. WEE absolutely deserves it. I cannot recommend this company strongly enough.
5 StarsAugust 7th, 2023|Jay Anderson

Would definitely recommend using them!!

Review left by Jay Anderson
Water Extraction Experts were very professional. They were prompt with every step of the process and maintained open lines of communication. They repaired my ceiling after a leak and the ceiling looks so good now. Would definitely recommend using them!!
5 StarsJuly 24th, 2023|Carlos McMahon

Excellent, high end materials and craftsmanship

Review left by Carlos McMahon
Where do I start. From the time I called them after looking for someone to remove quite a bunch of mold from my office, room closet.
The most important part for me was for the Water Extraction Experts (WEE) was to come out and see the severe damage.
Well Matt and team had an immediate plan, and it was laid out in full.
When, I said "yes" I was guided from day one, until the end. The team came in and did their job well, and as clean as one could be. Also, they worked and were never in my way, they just kept going forward. The most polite people to work with and talk to. But as I said, I knew the process everyday, and when I had to leave for a doctor's appointment, they had an outside lock box for me to come back in."GREAT JOB"!!!
Since, I am severely handicapped, and on a fixed income. I was afraid of ever following through, because I was afraid of the price I would be given, which I dreaded. THAT WAS NOT THE PROBLEM HERE. The job that was done, seems to me that it was twice the value than they charged me.
Excellent, high end materials and craftsmanship.
From when they started until now seeing the final product is amazing. Being on oxygen 24/7 and seeing the completed job, just fills my heart with joy!!!
"The value of work performed looks comparable to a job that would have cost us double." The job was considerably big, and the quality, fit, and finish, was mind-blowing.
Respectfully,
Carlos.

Let us and others know about your experience with Water Extraction Experts.

Submit your review
1
2
3
4
5
Submit
     
Cancel
Create your own review
Water Extraction Experts
Average rating:  
 16 reviews
 by Stephen Reuter
Absolutely the BEST!

WOW!
We had extensive interior water damage following a vicious hail storm last fall. Collapsed ceilings, water-saturated walls, mold, and badly stained tongue and groove wooden ceilings. Water Extraction Experts were on site shortly after we contacted them. The concern and expertise they demonstrated from the project inception was unparalleled. This was a VERY complex restoration effort and Water Extraction Experts were on top of every aspect of the work. Their crew was professional, polite, courteous and friendly. They were a pleasure to work with. The key to success on any project is communication. We were never out of the loop and always felt like they understood and shared our concerns about the devastation to our home. The absolute best part is that when it was all said and done, my home is restored to its original, beautiful condition. You cannot tell that there was ever any damage or any sign of the devastation that had occurred. If you have water damage and need restoration work, Water Extraction Experts is your “Go-To” Team!

 by Bev Dow


Bev Dow

Matt and his team are fantastic! Starting with the team which came to give an estimate through the entire clean-up and rebuild, they were professional and kept me fully informed every step of the way. They were on time, kept my house clean, and at the end you would not know that there had ever been any damage.
Additionally, their estimate was far better than another company we consulted. You cannot go wrong with this fine company.

 by Mara Miles

Water Extraction Experts took care of a leak and the resulting damage at our home.  Their communication throughout the whole process was excellent.  Their crew was professional, friendly and respectful of our home.  It is rare in this day and age to find a company with such excellent customer service.  I recommend them highly!

-Mara Miles

 by Anonymous








Gerri Hura





Everything about the service Water Extraction Experts provided was exceptional. All of the employees were professional, always on-time, sympathetic and understanding, and they worked hard. They took care of the mold and water issues as quickly as possible, and returned my home to a condition that was actually better than the original molding/paint job. I was also very pleased that they consistently contacted the day prior to any service calls and then always contacted me the day of service with a time of expected arrival. I have never used a contractor that was so consistently professional, prompt, and hard working.


 by Trish Tilley
Mold Removal Relief

No one wants to deal with the discovery of a mold problem, especially in the midst of trying to sell a home, but working with Water Extraction Experts immediately put us at ease in their care of our remediation. From start-to-finish, their highly skilled professionalism, efficiency and outstanding customer service were consistently provided. First off, they were extremely responsive in providing a timely quote. And when the work started, Matt and Chris communicated with us at every turn, setting our expectations and following up periodically throughout the 4-day process. The team took great care in dismantling fixtures and cabinets as needed for minimal disruption … we greatly appreciated the courtesy and respect in dealing with this older home. Thank you also to Carla and Teresa for making us feel like valued customers. I highly recommend WEE to anyone in need of experienced, reliable and trustworthy mold removal services.

 by Kay Schumacher
I’d give them SIX stars if I could







Kay S

Review left by Kay S


I'm so impressed with this company. Water Extraction Experts removed mold caused by a refrigerator water leak. Every employee who came to our house regardless of their job was competent, respectful, helpful and friendly. They minimized as much as possible the impact of the containment area on our use of the rest of the kitchen. I am especially grateful for the care with which they handled our solid wood cabinets throughout removing and resetting them. Also, for not getting paint on anything paint wasn't supposed to be on! (I’d name you all but I don’t want to leave anyone out!) Their cabinet maker did a fantastic job of recreating a floor to ceiling panel and matching the finish. The estimate was comprehensive and clear and communication throughout the process could not be better. Start to finish, very professional - I’d give them SIX stars if I could. In fact, we’re having them return in a couple weeks to tackle another mold issue.


 by Diane Lamkin
Responsive, kind and so professional







Diane Lamkin
Review left by Diane Lamkin




We can’t say enough good things about the crew from Water Extraction Experts. From the first phone call they were responsive, kind and so professional. Andy got right to work stopping the flow of water and mitigating the damage. Very grateful for all their help and follow up with our water issue.


 by Denise Holland
I wish more companies would be as thorough and responsive as the Water Extraction Experts!!!







Denise Holland
Review left by Denise Holland




I don't wish anyone to have a water problem but if you do, I highly recommend WEE. They were wonderful to work with and always kept you informed as to what was the procedure and when to expect them. I wish more companies would be as thorough and responsive as the Water Extraction Experts!!!


 by Anonymous
They're also very personable and considerate!


Shiny Blue Mermaid









Positive: Professionalism, Punctuality,
Quality, Responsiveness


Water Extraction Experts are professional and punctual, and they perform great quality work. They're also very personable and considerate! I was feeling stressed by the prospect of getting mold remediation done when I reached out, and I felt supported by Matt and the entire team as they worked through the process with us. I really appreciated that they did an initial quote and inspection, then were happy to work with us as we decided what project scope we wanted to commit to. Thank you for all your hard work, and the beautiful job you did making my home safe again! I would definitely recommend this team, and I will reach out to them again in the future if I need any other services.




 by Nate S.
Very Professional

Water Extraction Experts handled the mold remediation, repair, and restoration of my walk-in pantry which was damaged by a frozen and busted water line. Every member of the team was exceptionally professional, courteous, and personable. Each step of the process was clearly communicated and the effort unfolded exactly as was described. The cost estimates at the beginning were very good and tracked very closely with the final invoice. The Water Extraction team went above and beyond to ensure that they coordinated well with my schedule and made efforts to make the process as easy as possible for me. The local adjuster for USAA knew the WEE team well and told me that their work was top notch. With transparency and integrity, Matt, Andy, and the rest of the team truly work hard to provide professional service and good quality results. If I have any major water damage in the future, I'll immediately call Water Extraction Experts.

 by Chris Montoya
This was a five star experience! Thanks.



Chris Montoya
Review left by Chris Montoya




While there is so much to say, they made a nightmare process - finding a leak growing mold in the bedroom closet - a seamless, quick and respectful end to end process. They were thorough in attention to detail, communication process, how they handled insurance claims and the final inspection before billing. This was a five star ⭐️ experience! Thanks.

 by Patrick McGinnis
They were a pleasure to work with and did an excellent job







Patrick McGinnis
Review left by Patrick McGinnis




When we discovered wetness and mold in the corner of our guest room closet, we suspected the water had come from the shower of the adjacent guest bathroom. Water Extraction Experts were the first to respond to our urgent request for help. Using sophisticated equipment, they made a thorough evaluation that tentatively confirmed our suspicions that water from the shower spray had seeped between the old shower tiles and built up in the wall behind them. A detailed quote was submitted within hours. A containment area was established to prevent the spread of mold spores, and work was promptly begun to remove the water and damaged materials and begin mold remediation. Every member of the team was responsive to our needs. They arrived at the designated time everyday and worked with the utmost professionalism. They were a pleasure to work with and did an excellent job. Thank you Matt and your entire team.


 by Cheryll Arnold
I recommend them HIGHLY!!!







Cheryll Arnold
Review left by Cheryll Arnold

I recommend them HIGHLY!!! I don't know what i would have done without their guidance & knowledge of my issue...thank you

 by John Shepard
Matt and his entire crew were professional in every way!







John Shepard
Review left by John Shepard




Fantastic! We needed our large kitchen island repaired and restored from water and mold damage. From start to finish, estimate to paint, Matt and his entire crew were professional in every way. They arrived on time every time. We received constant communication check-ins to make sure things were going smoothly. We were informed and consulted about every step. In the event of the inevitable setbacks, Matt and his crew (especially Chris) responded and adjusted and returned and fixed and kept at it until it was perfect by my wife's exacting standards. We all need to support local, home-grown companies when they deserve it. WEE absolutely deserves it. I cannot recommend this company strongly enough.


 by Jay Anderson
Would definitely recommend using them!!







Jay Anderson
Review left by Jay Anderson



Water Extraction Experts were very professional. They were prompt with every step of the process and maintained open lines of communication. They repaired my ceiling after a leak and the ceiling looks so good now. Would definitely recommend using them!!


 by Carlos McMahon
Excellent, high end materials and craftsmanship







Carlos McMahon
Review left by Carlos McMahon



Where do I start. From the time I called them after looking for someone to remove quite a bunch of mold from my office, room closet.
The most important part for me was for the Water Extraction Experts (WEE) was to come out and see the severe damage.
Well Matt and team had an immediate plan, and it was laid out in full.
When, I said "yes" I was guided from day one, until the end. The team came in and did their job well, and as clean as one could be. Also, they worked and were never in my way, they just kept going forward. The most polite people to work with and talk to. But as I said, I knew the process everyday, and when I had to leave for a doctor's appointment, they had an outside lock box for me to come back in."GREAT JOB"!!!
Since, I am severely handicapped, and on a fixed income. I was afraid of ever following through, because I was afraid of the price I would be given, which I dreaded. THAT WAS NOT THE PROBLEM HERE. The job that was done, seems to me that it was twice the value than they charged me.
Excellent, high end materials and craftsmanship.
From when they started until now seeing the final product is amazing. Being on oxygen 24/7 and seeing the completed job, just fills my heart with joy!!!
"The value of work performed looks comparable to a job that would have cost us double." The job was considerably big, and the quality, fit, and finish, was mind-blowing.
Respectfully,
Carlos.


WATER EXTRACTION HELP

EMERGENCY 24/7

CALL: 970-581-4498307-220-5900505-250-6500