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Customer Reviews

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5 StarsSeptember 3rd, 2019|

Would recommend to anyone!

After opening my crawl space hatch and noticing it was filling up with water I became very concerned. Talked to a plumber and learned my dishwasher supply line had been leaking for some time. Called Water Extraction Experts to assess and clean up the damage. Unfortunately the water damage made its way through most of my kitchen and laundry room. The team quickly assessed the damage and did as minimal tear out as they could to dry and prevent any rot within the floor and walls. Very professional and knew exactly how to handle the situation. They worked directly with the insurance company, one less headache I had to worry about, and everything went smooth. Follow up visits were done to verify everything was dried out and no mold had started to grow. Would recommend to anyone
5 StarsAugust 4th, 2019|

This is one of those genuine five star companies.

Ralph Keyser

 5 weeks ago
I have to give Matt and the folks at Water Extraction Experts really high marks. This is one of those genuine five star companies. They were very clear about what they would do, when they would do it, and how much it would cost. They showed up on time, were a model of efficiency, and held their schedule throughout the mitigation and reconstruction. On top of all this, Matt's experience with insurance companies really made my life so much easier in that department. If you need their services, things are not going well, but you won't find a better partner in the recovery process.
5 StarsJuly 29th, 2019|Tammy Hunter

Great experience

Doug and his crew were Very Professional! We had a hot water heater issue and Doug came out after hours in the snow and had a crew here within 30 minutes. The crew was friendly and talked us through everything. Put in fans and the Next morning had the pad removed and kept the fans going till it was dry. Checked in daily for moisture and mold.

5 StarsJune 29th, 2019|

Doug and his team are absolutely amazing!

a month ago-
Doug and his team are absolutely amazing! After coming home to a burst pipe that caused considerable damage throughout my main floor and most of my basement, Doug was over to take a look in under an hour and mitigation started shortly after that. He and his team embodied professionalism throughout the entire process while also being very personable, were highly communicative, very timely and responsive, and worked with my schedule and needs. Doug handled most of the insurance work and did a great job of walking me through the process. I would use them again in a second if I ever had the need and would recommend them to anyone.
5 StarsJune 22nd, 2019|

I was convinced that I had a water leak but I didn't...Doug was honest and beyond helpful.

a month ago-
Doug was amazing. He was at my house within 20 minutes of my call. Took the time to explain exactly what was causing my problem and exactly how to prevent it from reoccurring. I was convinced that I had a water leak but I didn't...Doug was honest and beyond helpful.
5 StarsJune 15th, 2019|

Professional all the way

Joyce McAdams

 5 weeks ago
Professional all the way. Matthew came in - gave us an estimate and the work began right away. Wonderful communication with both the seller and myself as a Real Estate agent.
5 StarsMay 29th, 2019|

Great experience!!

2 months ago-
Great experience!! Doug and his crew are amazing to work with. Would highly recommend them. Our hot water heater went out and even after hours Doug came out and assessed the damage. Had a crew here within 30 minutes with fans. Had fans for a couple of days and they came every day and checked moisture and if we had mold. Everyone was nice and informative about what they were doing!
Ever have water problems call Doug!!
5 StarsMay 22nd, 2019|

They were great to work with.

2 months ago-
They were great to work with. They were a referral from someone else and i understand why. The owner and employees were very helpful and great to work with when we lost our water heater.
5 StarsMay 15th, 2019|

They were professional and organized, thank you again!

Jay Hilu

 9 weeks ago
Matt and his team really did a great job helping me despite some unfortunate circumstances. They were professional and organized, thank you again!
5 StarsMay 11th, 2019|

Very thorough and professional.

Lori Gahr

 9 weeks ago
Very thorough and professional. Progress reports every step of the way including pictures. Got rid of mold in both my kitchen and laundry room- as well as found 2 leaks I didn't know I had. Every member of their team was courteous and hard working! I absolutely recommend them. The mold in my house was rather extensive but they made an unpleasant situation manageable and the final cost came in right around the estimate provided. These are the folks to hire if you have a restoration need.
5 StarsApril 29th, 2019|

Matt and his team were nothing less than exceptional

Delynn Davidson

 13 weeks ago
Matt and his team were nothing less than exceptional. They are kind, professional, detail-oriented, efficient, and truly magical. They were able to repair our home (and truly, our life) under budget and ahead of deadline. And it looks better than it did before our disaster! Coming from the perspective of small business owners ourselves, Water Extraction Experts was easily the most exceptional business we have interacted with in New Mexico. Save their number!
5 StarsApril 14th, 2019|Carol

Even in WY

Living in WY I was having trouble finding a mold remediation company to perform all jobs I needed in my crawl. I reached out to CO companies and my experience with Doug and all of his crews was excellent. The guys were not only all gentlemen but they all were hard workers. Our job supervisor was the best, can’t recall his name but he was AWESOME. The removal of mold allows me good night sleep and the encapsulation was professionally installed as well. I do not smell the mold and dampness now when having to enter the crawl.

I hope to not need them again, but if so will not hesitate to contact Doug.

THANKS!

5 StarsApril 14th, 2019|Diane Wolfe

Great service!

Outstanding service! The whole crew is very professional and thorough! They cleaned up the water damage, hauled off the debris and made sure we understood every step of the process.

5 StarsApril 1st, 2019|

I am writing this on my own willingness because this company needs to be recognized apart from the rest!

wwp512

2 weeks ago

From the very first call you can tell this is a professional company. We had a very serious sewerage back flows from both of our bathroom floor drains. It got into the hallway, under the walls into the adjacent rooms.. it was a disaster. The Water Extraction Experts did just that, they send a team of experts who assessed the situation and got to work right away. It took many hours and 4 separate visits in 3 days to get the job done. The reason they had to come so many times was they worked around our schedule, coming in at 7am and again after our office is closed. I am writing this on my own willingness because this company needs to be recognized apart from the rest!

5 StarsMarch 27th, 2019|

I highly recommended them

Liz D

 5 weeks ago

These guys were great. They were on time, professional, reasonably priced, and communicative about the process. I hope I never need water extraction again, but if I do, I will definitely call them. I highly recommended them

5 StarsMarch 21st, 2019|

This is the BEST company ever!

Amy Nolker

 6 weeks ago

This is the BEST company ever! They worked hard to fix our water and ceiling damage and its done and it looks Amazing! They are wonderful! Matt you have a fabulous group of Guys! They are clean, hard working, go above and beyond, professional, and so great to work with! Thank You Matt! We really appreciate you all!

5 StarsMarch 2nd, 2019|

Even our claim adjuster was impressed with the quality and honesty

Carol V

 7 weeks ago

Matt and his team are an amazing restoration team. They responded very quickly to our call regarding a broken pipe. The entire team was courteous, informed, and respectful. They were working 12 jobs, and managed to make us feel as though we were their only customer. They always showed up on time and were ready to work hard. They ensured minimal disruption and treated our belongings with great care. The quality of their work was stellar. When they left for the day, they cleaned their work area . . . every single day. They worked flawlessly with our insurance company and enabled us to resolve the claim quickly. Even our claim adjuster was impressed with the quality and honesty exhibited by this company. You will not find a more professional team, ANYWHERE. If Matt could bottle this team's work ethic and sell it, he would be a multi-millionaire.

5 StarsFebruary 22nd, 2019|

Don't call anyone else!

Michael Madrid

 7 weeks ago

Don't call anyone else! We had another company come out when a water supply line broke based on our insurance companies suggestion. They were not attentive and neglected our situation. Matt and his team were referred to us and he showed up within an hour and pointed out everything that was not done correctly. He had his team at our house within a couple of hours. They took care of almost all the reconstruction. Everyone that walked into our home was very polite and respectful They made us feel confident that they would do an excellent job and they delivered on every promise! Thank you Matt and thank you to your team! I pray we never need your mitigation services, but if we do, we will only call you!

5 StarsFebruary 12th, 2019|

quality and honesty

Carol V

7 weeks ago

Matt and his team are an amazing restoration team. They responded very quickly to our call regarding a broken pipe. The entire team was courteous, informed, and respectful. They were working 12 jobs, and managed to make us feel as though we were their only customer. They always showed up on time and were ready to work hard. They ensured minimal disruption and treated our belongings with great care. The quality of their work was stellar. When they left for the day, they cleaned their work area . . . every single day. They worked flawlessly with our insurance company and enabled us to resolve the claim quickly. Even our claim adjuster was impressed with the quality and honesty exhibited by this company. You will not find a more professional team, ANYWHERE. If Matt could bottle this team's work ethic and sell it, he would be a multi-millionaire.

5 StarsJanuary 21st, 2019|

I highly recommend Doug and his team for any water damage issues that may arise!

Timothea Lapham

10 weeks ago

Our water main broke and we had water filling our crawl space and bubbling up from our front yard. Doug and his team, recommended by our plumber, showed up very quickly and assessed out situation. They were very knowledgeable and helpful in explaining what they thought the best plan of action would be, how they were going to do it, how long they estimated it would take and answered all our questions. All WEE employees were awesome to work with, very professional and I felt comfortable having them in and out of my house over the span of a week. Doug worked directly with our insurance agent and helped us understand what our claim consisted of as we had never had a water insurance claim before. Overall, I highly recommend Doug and his team for any water damage issues that may arise!

5 StarsJanuary 14th, 2019|

quality work and your kindness

Our office had a water leak right before the Christmas holidays. Matt and his staff were right there to help us through this devastating event. This company and the staff are so professional and caring. All steps of the process pertaining to the clean up and remodel were explained to me. I can't say enough good things about this company. If I could I would give them 10 stars!!! Matt and staff thank you so much for your great quality work and your kindness.

5 StarsJanuary 12th, 2019|

Thank you guys so very much for all you did!

Clayton Swanson

11 weeks ago

After our main water line broke and flooded our crawlspace, my wife and I called Arrowhead Plumbers who recommended Water Extraction Experts. They were totally responsive on a Sunday and showed up quickly after us calling them. Doug and his team came in and went straight to work, informing us of everything we need to know about the job and typical insurance issues (we are first time home owners and had no idea how all that stuff worked). After the initial visit his team came daily to check on the drying progress, they were always on time and went above and beyond to help get our lives get back to normal. Thank you guys so very much for all you did! I can honestly say after working with other contractors these guys know how to run a solid and honest business!

5 StarsJanuary 4th, 2019|

Would recommend them to anyone with water damage problems.

We were very pleased with their promptness and they were very courteous and concientous about their work. Would recommend them to anyone with water damage problems.

5 StarsDecember 9th, 2018|

Trustworthy Partners

 Jin K 

Trustworthy partners for restoring your home. I'm a meticulous engineer, and this team met my every expectation. They will bend over backward to get the job done right

5 StarsDecember 1st, 2018|

Help when you need it the most

a week ago-
We were selling our house and needed to do some mold remediation for the buyer. I called Doug and he bid the job and completed the job within 4 business days. I had peace of mind knowing Doug was handling it. He was in and out and submitted his invoice to be paid at closing. We were very pleased with this company and will recommend Water Extraction Experts to anyone needing such services.
5 StarsNovember 20th, 2018|Jennifer

Very pleased

I am a renter with smoke and water damage, Doug and his crew came immediately to help clean up after a small house fire. Very professional and very knowledgeable about the services provided. I am very satisfied with his work, I would recommend him and would call again in the fire if needed!

5 StarsNovember 9th, 2018|

Experts

a month ago-
The Experts Period! They helped me diagnose the problem and handled the solution. Water extraction can be complicated, especially when you are in the middle of a real estate transaction, which it was in my case. These guys made all the difference!
5 StarsOctober 14th, 2018|

Possibly the best business we've ever worked with

2 weeks ago-
After we came home to a flooded house, my wife and I called Water Extraction Experts because of their 5-star rating on Google. We weren't disappointed. Doug showed up right after we called to get everything started, and Kyle and team were always on time and went above and beyond in subsequent visits to help get our lives back to normal. Possibly the best business we've ever worked with. THANKS GUYS, you are a model for how all contractor businesses should be run!
5 StarsOctober 1st, 2018|

professional, prompt and meticulous

2 weeks ago-
Matt and his team were professional, prompt and meticulous about every aspect of the work. I cannot recommend them enough. Not only was the work done with great care, but dealing with the insurance company and processing the claim became simple because of them as well. Thanks Matt!
5 StarsSeptember 14th, 2018|

I highly recommend Water Extraction Experts and would use their services again if needed.

I had a pipe burst at 3:30 in the afternoon on a Saturday at my home in the east mountains. I called Water Extraction Experts and they arrived at the house in less than an hour. Because of this quick response, damage was minimized. Throughout the restoration process Matt and his team did a great job of communicating what was to be done and what to expect. They were spot on. I was so satisfied with their work, I had Water Extraction Experts perform the reconstruction work as well. I highly recommend Water Extraction Experts and would use their services again if needed.
5 StarsSeptember 12th, 2018|

I literally couldn’t say enough good things

a month ago-
I literally couldn’t say enough good things about Doug and everyone at Water Extraction Experts. Not only did Doug handle everything with my insurance, they have been polite, friendly, on time, and have gone above and beyond every single time they’ve been out over the course of the repairs done to my home. What started as an incredibly stressful situation has been nearly enjoyable thanks to the great techs he has on the team! Thank you all so much!
5 StarsAugust 15th, 2018|

They did a great job.

3 months ago
Helped me with my basement. Was honest and upfront about costs. They did a great job.
5 StarsAugust 14th, 2018|

I highly recommend this company!

Top Notch Plumbing LLC Plumber

a month ago-
I've used Water Extraction Experts going on two years. Doug has proven to be professional, prompt and honest. I highly recommend this company!
5 StarsAugust 13th, 2018|

I would highly recommend this company. Outstanding service.

valerie McCullough

43 minutes ago
I would highly recommend this company. Outstanding service.
5 StarsAugust 12th, 2018|

Wow... just WOW.

Lorna J

4 months ago-
Wow... just WOW.

My water heater burst, I have a pretty small house but it was... soggy. I'd called the big guys (ServPro, Stanley Steemer, etc) in the morning and mostly gotten, "well, we might be able to squeeze you in today... or we might not." as an answer. I know I'm not the only person in the city with a flood, but I definitely was nobody's priority. My adjuster recommended these guys, and I am SO GLAD.

They showed up within 90 minutes, came in and got to work. Fast, so friendly, and super helpful. They explained the whole process to me: what they were looking for, things they were concerned about; and came every day to check on the progress of my house and adjust equipment as necessary. Extremely thorough and detail oriented. They even got paint samples from all of my walls and touched them up if they were dinged or scraped in the process.

I couldn't possibly be more impressed by the work ethic and professionalism shown by every last one of the employees. As far as house floodings go, this was the best possible experience I could have hoped for. I'd highly recommend Water Extraction Experts, to anybody!

5 StarsAugust 12th, 2018|

These guys were awesome and just unbelievable professionalism

Amy B.

3 days ago-
I called them after my home flooded after a local plumbing company failed to put my swamp cooler back together after "fixing" the problem they were called for.
These guys were awesome and just unbelievable professionalism the entire time they were here! They showed up on time for every single visit, even apologized for arriving 7 minutes early once. Putting up with my little yappy dogs so graciously earner them big points, too!

They made sure every drying and repairs were okayed by me before proceeding. I work nights and they accommodated every schedule request I had which made working with them such so easy!

I can't say enough good things about them and am so happy that I decided to work with them. They earned their 5 stars!
5 StarsJuly 24th, 2018|

Awesome

a month ago
Water Extraction Experts are life savers. A water valve busted in my home around 3am which caused gushing amounts of water. I called Water Extraction Experts and Matt answered the call around 3am. Matt notified us he'd be there shortly (it was quick). Come to find out he was the owner and very professional. They were able to diagnose the problem and explain the issues in detail. He told us exactly what his plan was to restore our home. Matt takes great pride in his business and that was very refreshing to me. I had no problem leaving his team at my home while I was at work to complete the job. I am very thankful to have met Matt and his team, they're simply AWESOME!!!! Highly recommend the Water Extraction Experts! Great work guys!
5 StarsJuly 12th, 2018|

I would highly recommend this company.

a month ago-
I woke up at 4am to water gushing out of my bathroom on the 2nd level of my home. I live alone and didn't know what to do first. Luckily I called on the right company! I called Water Extraction Experts and they were at my house within 45 minutes. Amazing technicians and great customer service. They immediately started working. I would highly recommend this company.
5 StarsJuly 5th, 2018|Chrys

Prompt, Professional & Thorough

I called Water Extraction for help with my flooded basement. Unique to inquiries I had made to other companies, Doug quickly returned my call and was out to my home in Greeley within 24 hours. That was a great start--but the Water Extraction Crew decidedly assessed the most reasonable alternatives to my problem and had quality people appropriately lined up for all phases. Their crew was refreshingly courteous, professional, responsive to my concerns and went the extra mile to restore my property. I highly recommend them.

5 StarsJune 18th, 2018|Mary

Fast and efficient help

I was watching a friend's animals and walked into her house only to hear rushing water. I called and reached Doug on a Sat afternoon. He got from Fort Collins to Greeley in an hour. They were so professional and knowledgeable that my friend decided against coming home early to deal with the flooded basement and to let Doug and his crew handle it. Really happy with the job they did! Highly recommend this company.

5 StarsJune 7th, 2018|

I would only ever suggest them!

2 months ago-
I walked into our garage at 6:10 AM as I was leaving to work, to find our hot water heater flooding our garage. Matt and his team were at our house in 15 minutes!! They got the situation under control immediately and was very detailed in their inspection of the garage. They treated the area very effectively and Matt and his team were extremely professional, safe, and kind. The fact they responded at 6:15 AM was impressive and so greatly appreciated! I would only ever suggest them!
5 StarsMay 11th, 2018|

Wow!

3 weeks ago-
Wow! I called these guys Sunday morning when I noticed some flooding at our office and they were here in less than an hour! Extremely professional and tidy. They were even willing to get to the office at 6 am to clean up before our patients came in for the morning. I took a giant stack of cards so all of my friends and family make sure to use them!
5 StarsMarch 21st, 2018|Mike and Judie Bevacqua

Water Damage Restoration

We had a leaking water heater and a big flood about to happen. I called these professionals and within an hour they were at our home, moving furniture, sucking up water, using fans, and extractors and making everything better. Within a week we were all back together and you would never know we had a flood. The level of professionalism is difficult to find these days. I would recommend this business to anyone with a water problem of any kind. They are the very best!!!!!!!

5 StarsFebruary 12th, 2018|

5 months ago-
Late one Saturday afternoon I left the water running in our spare bedroom bathroom, for a considerable amount of time. I called Water Extraction Experts, my call was answered promptly. Matt was at my house in 30 minutes; with 4 others on his team arriving shortly. They quickly assessed the damage and got to work. The bathroom, attached bedroom, and a hallway were flooded; along with water seepage through the wall into another bedroom. Carpet, padding, baseboards, and sheetrock were all handled efficiently. Fans and dehumidifiers were promptly placed. The first of several follow up appointments were scheduled for the next morning. They arrived on time for each and every appointment. Every detail was addressed and within a few days, we couldn’t tell I’d flooded half the house. They even got touch up paint to use after they replaced our baseboards. Our insurance company required very detailed information and everything they needed was promptly provided. We highly recommend using Water Extraction Experts, you’ll be very glad you did. We sure are, they saved our Super Bowl party !!!
5 StarsDecember 20th, 2017|Courtney West

Quick response

Great local company with quick response and emergency service. Doug and his techs are knowledgeable and friendly!

5 StarsNovember 11th, 2017|Anais Fremaint

Would happily refer anyone to this company

Doug and his team acted very quickly when I found my kitchen half flooded with water. They were at my place within 30 minutes on a holiday, and immediately found the problem. Not only did they help me remove the water, they contacted people to help me with the next steps to fix my problem. They kept me informed and I would happily refer anyone to this company!

5 StarsOctober 7th, 2017|Kerry Haj

Extremely professional, thorough and dedicated

Doug and his team at Water Extraction Experts were extremely professional, thorough and dedicated to completing the job to the highest of standards. We discovered the leak late at night and Doug arrived within 30 minutes of our call, stayed past midnight, and followed up the next day to make sure our home dried properly. He got straight to work and set up equipment to dry all wet areas, effectively preventing thousands of dollars’ worth of damage. It was an absolute pleasure working with him and his entire team. I highly recommend this company to anyone with a water extraction problem.

5 StarsSeptember 27th, 2017|Jim Jacob

Very professional.

5 months ago-
Very professional. Matt made sure we understood the process from start to finish. Their crew was excellent and their work very thorough. When done, they made sure the house was in perfect order and that we were satisfied with their work. I highly recommend them without reservation.
5 StarsSeptember 12th, 2017|Arlene Admundson

Highly recommend them!

Last Wednesday my washing machine had a filter failure that resulted in the spilling of "LOTS" of water in my bathroom which then flowed into my carpeted bedroom. I called Water Extraction Experts and they were at my house within 1 hour. They did an EXCELLENT job! Moved my bedroom furniture, removed water from carpet /pad plus reviewed the crawl space under the bedroom. Very thorough job! Left carpet/pad to dry with blow dryers and a dehumidifier. When carpet/pad was thoroughly dried they reset my furniture and carpet. Their staff were all very professional. Highly recommend them!

5 StarsAugust 27th, 2017|Dana Smith

Highly recommended.

6 months ago-
We had a water and mold problem from leak in generally unused closet. WAter Extraction Experts responded immediately, and their profrssional team did a wonderful job in clearing area of mold and returning area to healthful environment. As part of cleanup they removed and replaced drywall and carpet. Manager Matt was a pleasure to work with, easily communicating with us and finishing the project in a timely manner. We thought their price was very fair. Highly recommended.
5 StarsAugust 12th, 2017|Victoria Meier

Highly Recommend

I highly recommend Doug and his crew. They were thorough, careful, polite and attended to the details. The crawl space in my 30 year old house was a mouse highway. Doug's team thoroughly cleaned the crawlspace removing the old pressure tank and stuff that had been stored down there for years. Then they removed the old membrane and dried the crawlspace completely. They used antimicrobials, bug spray, hepa filters and dehumidifiers to bring the crawlspace up to my standards. Then they searched diligently for any place where the mice might be getting in. They sealed these and returned repeatedly looking for signs of mice and any other possible entry points. It's hard to find professionals who will take the time to look at unique problems and find good solutions. Doug and his team used excellent problem solving skills to fix the problem. Thank you!

5 StarsAugust 4th, 2017|John Palermo

Highly recommend them for any water damage mitigation

We had faulty installation on bathroom plumbing from the builder on a new build. The result was water collection and damage on the bathroom floor and floor boards and in the crawl space. Doug and Dennis demonstrated a high level of expertise in identifying moisture in the floor and floor boards and in the crawl space and explained in terms easy to understand what was required to mitigate the damage and prevent potential mold. They were very prompt in arriving and started the clean-up process immediately. Their work was very professional, in my opinion, much better than originally done by the builder. They also worked with the builder directly including all the billing. They were very professional and demonstrated a very high competency level in this filed. I would highly recommend them for any water damage mitigation!

5 StarsJuly 12th, 2017|Nay Nay

Rare find in contractors these days.

7 months ago-
Matt and his crew were in my home for 6 days. I hardly knew they were here except for the time spent educating me on their processes. They worked around my schedule as much as possible and were very quiet while they worked. I would highly recommend them for any work needed. Clean, professional and friendly. Rare find in contractors these days. Thanks Guys!
5 StarsJune 6th, 2017|Patrick Macy

Well worth the call

Doug of Water Extraction Experts was prompt, courteous and professional. He arrived a few hours after I called on a Monday morning, quickly identified the water damaged areas and began remediation immediately. He stayed involved in the process throughout and stayed in close contact with me the entire time. At a stressful time, Doug was there to assure me that the situation was being handled professionally and in accordance with industry standards. Well worth the call.

5 StarsMay 23rd, 2017|Arnold Bosch

You won't regret hiring these folks.

8 months ago-

We had a supply side plumbing leak which resulted in rather extensive damages to our upstairs bath, bedroom, closet and ground floor kitchen. I initially contacted another company for service. Their estimator somehow managed to break four floor level tiles while he was here (unnoticed until later)! I wasted a week and a half attempting to schedule the work and I finally fired them! Enter Water Extraction Experts.

Matt, Andy, Chris (and a few others) at Water Extraction Experts did a thorough and exemplary job of putting our home back in good order, as it was before our little disaster. Black mold was discovered, aggravated by the unnecessary delays described above. Water Extraction Experts did the demo, remediation and reconstruction in a timely manner and at a very reasonable price. (coordinated drywall and hardwood subcontractors as well). They worked smoothly with our insurance. On their many visits, every one of them was very friendly, polite, respectful and accommodating. They always arrived promptly.

I lost count of how many visits this crew made out here (we live in Tijeras). I had to leave during their last visit on Friday and asked my wife to do a walk around final inspection. I paid the invoice before I left. She pointed out that the rubber seal strip was missing from the foot of the shower insert. (inexpensive peel 'n stick DIY item) and that there was a small hole behind the missing, broken tile. After essentially completing the project and after being paid... THEY CAME BACK OUT on Saturday, replaced the seal and cosmetically reconstructed the damage from the broken tile. The damaged tile was not their responsibility. This was absolutely above and beyond expectations!

(Note: Hardwood contractor paid separately.)

You won't regret hiring these folks.

5 StarsMay 13th, 2017|

I highly recommend this company.

a year ago-
We were extremely pleased with the professionalism and quality of work we received from Water Extraction Experts. They were very knowledgeable about how to identify the problem and exactly what needed to happen to deal with and pay for the damage to our house. They helped us navigate what our homeowners insurance would pay and what part was our responsibility. I highly recommend this company.
5 StarsMay 5th, 2017|Jennifer Lahiff

Can't say enough great things

I can't say enough great things about this company! Not only were they able to check our basement out shortly after I called, they immediately set-up equipment and began cleaning/drying our basement out so further damage would not occur. They were timely, professional, clean, and followed up several times to ensure the space did not get wet again (each time coming back to check for water and any moisture). I would highly recommend this company for anyone who needs this service!

5 StarsApril 3rd, 2017|

I really appreciate everything he has done to make this situation easier.

a year ago-
I called water extraction and Matt was at my house within thirty minutes working very hard in getting the water out of my house. He was very knowledgeable and very professional. He has gone above and beyond being helpful from getting people to our house for replacing the flooring to talking and explaining the situation to my insurance agent. I really appreciate everything he has done to make this situation easier.
5 StarsApril 2nd, 2017|Gary Borowitz

Top notch

Doug and his team are top notch. They work with you and the insurance company. My basement flooded and I called Doug and he showed up with his team within 1.5 hours and cleaned up the water in a few hours. But the process is long. Doug tells you up front the process so there is no surprises ......great to work with and would highly recommend.

5 StarsMarch 30th, 2017|

Recommend them highly.

a year ago-
We contacted Water Extraction Experts after discovering a leak in our laundry room with mold present. We received immediate help with every aspect of removing mold and repairing damage. All work was excellent. Good communication, attention to detail, cleanliness, professionalism and determination to understand our needs and to meet them to our expectation was a constant in our experience with Matt and Chris. We would hire them again and recommend them highly.
5 StarsMarch 15th, 2017|

Thankful to have found them at such a stressful point in our lives.

10 months ago-
Matt has been helping my husband and me through a major roof leak that was caused by faulty solar panel installation and a subsequent bathtub leak that had been occurring behind the walls for over a year. Both of these instances were caused by professionals not doing their jobs correctly. To say we’re hesitant of trusting anyone with our home is an understatement. However, from the first phone call, Matt has eased our minds and taken control over every aspect of getting our home in even better condition than the way it was before. He’s addressed all of our concerns, worked long hours and weekends, he’s friendly to our children and considerate of our home. His team has gone above and beyond being professional and has exceeded all of our expectations. We cannot recommend Water Extraction Experts highly enough and just feel so thankful to have found them at such a stressful point in our lives.
5 StarsMarch 14th, 2017|Karen J

Know their stuff

Doug was extremely helpful to us in a stressful and unpleasant sewage back up situation. His experience and training, as well as his professionalism and genuine consideration were evident from the start. It is a always a relief when you find a service company that "knows their stuff" and that you can have full confidence in. If you find yourself in need of this type of service, Water Extraction Experts are definitely who you want to call.

5 StarsMarch 3rd, 2017|

They came right away when we called and saw the project through.

a year ago-
We had great service from this company from the start all the way to the end. Our water heater broke and flooded our garage, closet and bathroom and Matt and his guys dried everything up as quickly as they could. They came right away when we called and saw the project through. I highly recommend this company!
5 StarsMarch 3rd, 2017|

Consummate professionals.

10 months ago-
Consummate professionals. Very accommodating about schedules, scope of work. Worked hard to meet our budget constraints. The restoration after the remediation was excellent - you could hardly tell that any work had been done.
5 StarsFebruary 19th, 2017|

They are definitely EXPERTS.

 

a year ago-
I had an emergency, called Water Extraction Experts & Matt showed up an hour later just as stated. They are definitely EXPERTS. There was 7 rooms that were FLOODED badly, this was in NewMexico & I live in New York. To deal with this type of problem over 2000 miles away I thought would be a disaster definitely NOT dealing with this company. Matt dealt with the insurance company, did the dry out & restoration NOT one problem, they are the BEST. Thank you for everything
5 StarsFebruary 12th, 2017|

He was very professional and courteous and got the work done in a timely manner.

a year ago-
I had unknown plumbing leaks that caused water damage in the crawlspace and bathroom areas. Matt was great to work with from the time I first called him through the project completion. He was very professional and courteous and got the work done in a timely manner. I will gladly refer him to friends and family for water remediation work.
5 StarsFebruary 3rd, 2017|

Highly recommended.

a year ago-
Matt was very professional and got our upstairs looking just like it did before the flood at a reasonable price. Highly recommended.
5 StarsJanuary 3rd, 2017|Jake State Farm

Very professional and knowledgeable

a month ago-
Very professional and knowledgeable of everything that needed to happen. Very friendly. Was very flexible and easy to work with. Always able to answer any question and concerns. I would recommend them to anyone that needed any kind of mold removal. These guys go above and beyond.
5 StarsNovember 12th, 2016|Brooke Bentley

They Saved Our Wood Floors

The day after we signed a contract and sold our house, a handyman was nailing in new baseboard in our master bath. Unknowingly, he hit a pipe next to our shower. A few hours later, I noticed a little water under the baseboard...and a slight hissing noise. Oh no. I ran down to the basement...water was pouring from the ceiling onto the basement floor. ARGHHHHH. I went up to the kitchen and noticed my wood floor was starting to cup. The water went down the wall and under the floor. At this point, I'm in a panic and start searching for water/flood damage experts. The first company I called didn't answer the phone. I called the next company which happened to be Water Extraction Experts. Doug answered the phone...he was perfectly calm. He said, "We'll have a team out to your house in 20 minutes." They actually showed up early and immediately got to work. Doug was very professional. He let me know exactly what needed to be done, how long it would take and put my frayed nerves to ease. He saved our wood floors which would of been thousands of dollars to replace. I can't say enough good things about this company. The bottom line is Doug and his team at Water Extraction Experts knows what they're doing. They get the job done and don't overcharge. You can hire them knowing that you're hiring a talented, ethical team that will do everything they can to save your walls, carpet, wood floors from water damage.

5 StarsJuly 20th, 2016|Marylea M

Wonderful dealing with my flooded crawlspace

Doug and his team were wonderful when dealing with my flooded crawlspace. He got to my house immediately, took time to explain the entire process to me and examined the entire area (not like some of the others who just poked around). That's saying a lot given that there is very little room and lots of spider webs down there! Thank you, Water Extraction Experts, for your professionalism and expertise.

5 StarsFebruary 3rd, 2016|

Most qualified persons, which is rare in New Mexico!!

2 years ago-

It was noon New Year's eve and a water pipe broke and my house flooded before we discovered the water leak. We called Water Extraction Experts and they were here within and hour and did their miracle things. Water removed, baseboard removed and holes drilled (this enables getting all the moisture dried to prevent mold), carpet padding removed, numerous drying fans strategically placed and turned on (they would be on for days), moved heavy furniture, etc. They showed up New Year's day and the following days to continued using instruments that measures moisture levels. We were ready for repairs when the moisture was gone.

They referred repair (carpet, painting, etc.) people that did quality work and the house is as good as new. They followed up over the next month and visited to look at the repairs. Most qualified persons, which is rare in New Mexico!!

Let us and others know about your experience with Water Extraction Experts.

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Water Extraction Experts
Average rating:  
 62 reviews
by Anonymous on Water Extraction Experts
Would recommend to anyone!


After opening my crawl space hatch and noticing it was filling up with water I became very concerned. Talked to a plumber and learned my dishwasher supply line had been leaking for some time. Called Water Extraction Experts to assess and clean up the damage. Unfortunately the water damage made its way through most of my kitchen and laundry room. The team quickly assessed the damage and did as minimal tear out as they could to dry and prevent any rot within the floor and walls. Very professional and knew exactly how to handle the situation. They worked directly with the insurance company, one less headache I had to worry about, and everything went smooth. Follow up visits were done to verify everything was dried out and no mold had started to grow. Would recommend to anyone

by Anonymous on Water Extraction Experts
This is one of those genuine five star companies.


Ralph Keyser
 5 weeks ago



I have to give Matt and the folks at Water Extraction Experts really high marks. This is one of those genuine five star companies. They were very clear about what they would do, when they would do it, and how much it would cost. They showed up on time, were a model of efficiency, and held their schedule throughout the mitigation and reconstruction. On top of all this, Matt's experience with insurance companies really made my life so much easier in that department. If you need their services, things are not going well, but you won't find a better partner in the recovery process.

by Tammy Hunter on Water Extraction Experts
Great experience

Doug and his crew were Very Professional! We had a hot water heater issue and Doug came out after hours in the snow and had a crew here within 30 minutes. The crew was friendly and talked us through everything. Put in fans and the Next morning had the pad removed and kept the fans going till it was dry. Checked in daily for moisture and mold.

by Anonymous on Water Extraction Experts
Doug and his team are absolutely amazing!



a month ago-

Doug and his team are absolutely amazing! After coming home to a burst pipe that caused considerable damage throughout my main floor and most of my basement, Doug was over to take a look in under an hour and mitigation started shortly after that. He and his team embodied professionalism throughout the entire process while also being very personable, were highly communicative, very timely and responsive, and worked with my schedule and needs. Doug handled most of the insurance work and did a great job of walking me through the process. I would use them again in a second if I ever had the need and would recommend them to anyone.

by Anonymous on Water Extraction Experts
I was convinced that I had a water leak but I didn't...Doug was honest and beyond helpful.




a month ago-

Doug was amazing. He was at my house within 20 minutes of my call. Took the time to explain exactly what was causing my problem and exactly how to prevent it from reoccurring. I was convinced that I had a water leak but I didn't...Doug was honest and beyond helpful.


by Anonymous on Water Extraction Experts
Professional all the way


Joyce McAdams
 5 weeks ago



Professional all the way. Matthew came in - gave us an estimate and the work began right away. Wonderful communication with both the seller and myself as a Real Estate agent.

by Anonymous on Water Extraction Experts
They were great to work with.



2 months ago-

They were great to work with. They were a referral from someone else and i understand why. The owner and employees were very helpful and great to work with when we lost our water heater.

by Anonymous on Water Extraction Experts
They were professional and organized, thank you again!
Jay Hilu
 9 weeks ago



Matt and his team really did a great job helping me despite some unfortunate circumstances. They were professional and organized, thank you again!

by Anonymous on Water Extraction Experts
Very thorough and professional.
Lori Gahr
 9 weeks ago



Very thorough and professional. Progress reports every step of the way including pictures. Got rid of mold in both my kitchen and laundry room- as well as found 2 leaks I didn't know I had. Every member of their team was courteous and hard working! I absolutely recommend them. The mold in my house was rather extensive but they made an unpleasant situation manageable and the final cost came in right around the estimate provided. These are the folks to hire if you have a restoration need.

by Anonymous on Water Extraction Experts
Matt and his team were nothing less than exceptional


Delynn Davidson
 13 weeks ago



Matt and his team were nothing less than exceptional. They are kind, professional, detail-oriented, efficient, and truly magical. They were able to repair our home (and truly, our life) under budget and ahead of deadline. And it looks better than it did before our disaster! Coming from the perspective of small business owners ourselves, Water Extraction Experts was easily the most exceptional business we have interacted with in New Mexico. Save their number!

by Carol on Water Extraction Experts
Even in WY

Living in WY I was having trouble finding a mold remediation company to perform all jobs I needed in my crawl. I reached out to CO companies and my experience with Doug and all of his crews was excellent. The guys were not only all gentlemen but they all were hard workers. Our job supervisor was the best, can’t recall his name but he was AWESOME. The removal of mold allows me good night sleep and the encapsulation was professionally installed as well. I do not smell the mold and dampness now when having to enter the crawl.

I hope to not need them again, but if so will not hesitate to contact Doug.

THANKS!

by Diane Wolfe on Water Extraction Experts
Great service!

Outstanding service! The whole crew is very professional and thorough! They cleaned up the water damage, hauled off the debris and made sure we understood every step of the process.

by Anonymous on Water Extraction Experts
I am writing this on my own willingness because this company needs to be recognized apart from the rest!
wwp512
2 weeks ago


From the very first call you can tell this is a professional company. We had a very serious sewerage back flows from both of our bathroom floor drains. It got into the hallway, under the walls into the adjacent rooms.. it was a disaster. The Water Extraction Experts did just that, they send a team of experts who assessed the situation and got to work right away. It took many hours and 4 separate visits in 3 days to get the job done. The reason they had to come so many times was they worked around our schedule, coming in at 7am and again after our office is closed. I am writing this on my own willingness because this company needs to be recognized apart from the rest!

by Anonymous on Water Extraction Experts
I highly recommended them
Liz D
 5 weeks ago


These guys were great. They were on time, professional, reasonably priced, and communicative about the process. I hope I never need water extraction again, but if I do, I will definitely call them. I highly recommended them

by Anonymous on Water Extraction Experts
This is the BEST company ever!
Amy Nolker
 6 weeks ago


This is the BEST company ever! They worked hard to fix our water and ceiling damage and its done and it looks Amazing! They are wonderful! Matt you have a fabulous group of Guys! They are clean, hard working, go above and beyond, professional, and so great to work with! Thank You Matt! We really appreciate you all!

by Anonymous on Water Extraction Experts
Even our claim adjuster was impressed with the quality and honesty
Carol V
 7 weeks ago


Matt and his team are an amazing restoration team. They responded very quickly to our call regarding a broken pipe. The entire team was courteous, informed, and respectful. They were working 12 jobs, and managed to make us feel as though we were their only customer. They always showed up on time and were ready to work hard. They ensured minimal disruption and treated our belongings with great care. The quality of their work was stellar. When they left for the day, they cleaned their work area . . . every single day. They worked flawlessly with our insurance company and enabled us to resolve the claim quickly. Even our claim adjuster was impressed with the quality and honesty exhibited by this company. You will not find a more professional team, ANYWHERE. If Matt could bottle this team's work ethic and sell it, he would be a multi-millionaire.

by Anonymous on Water Extraction Experts
quality and honesty


Carol V
7 weeks ago


Matt and his team are an amazing restoration team. They responded very quickly to our call regarding a broken pipe. The entire team was courteous, informed, and respectful. They were working 12 jobs, and managed to make us feel as though we were their only customer. They always showed up on time and were ready to work hard. They ensured minimal disruption and treated our belongings with great care. The quality of their work was stellar. When they left for the day, they cleaned their work area . . . every single day. They worked flawlessly with our insurance company and enabled us to resolve the claim quickly. Even our claim adjuster was impressed with the quality and honesty exhibited by this company. You will not find a more professional team, ANYWHERE. If Matt could bottle this team's work ethic and sell it, he would be a multi-millionaire.

by Anonymous on Water Extraction Experts
I highly recommend Doug and his team for any water damage issues that may arise!


Timothea Lapham
10 weeks ago


Our water main broke and we had water filling our crawl space and bubbling up from our front yard. Doug and his team, recommended by our plumber, showed up very quickly and assessed out situation. They were very knowledgeable and helpful in explaining what they thought the best plan of action would be, how they were going to do it, how long they estimated it would take and answered all our questions. All WEE employees were awesome to work with, very professional and I felt comfortable having them in and out of my house over the span of a week. Doug worked directly with our insurance agent and helped us understand what our claim consisted of as we had never had a water insurance claim before. Overall, I highly recommend Doug and his team for any water damage issues that may arise!

by Anonymous on Water Extraction Experts
quality work and your kindness

Our office had a water leak right before the Christmas holidays. Matt and his staff were right there to help us through this devastating event. This company and the staff are so professional and caring. All steps of the process pertaining to the clean up and remodel were explained to me. I can't say enough good things about this company. If I could I would give them 10 stars!!! Matt and staff thank you so much for your great quality work and your kindness.

by Anonymous on Water Extraction Experts
Thank you guys so very much for all you did!


Clayton Swanson
11 weeks ago


After our main water line broke and flooded our crawlspace, my wife and I called Arrowhead Plumbers who recommended Water Extraction Experts. They were totally responsive on a Sunday and showed up quickly after us calling them. Doug and his team came in and went straight to work, informing us of everything we need to know about the job and typical insurance issues (we are first time home owners and had no idea how all that stuff worked). After the initial visit his team came daily to check on the drying progress, they were always on time and went above and beyond to help get our lives get back to normal. Thank you guys so very much for all you did! I can honestly say after working with other contractors these guys know how to run a solid and honest business!

by Anonymous on Water Extraction Experts
Would recommend them to anyone with water damage problems.

We were very pleased with their promptness and they were very courteous and concientous about their work. Would recommend them to anyone with water damage problems.

by Jennifer on Water Extraction Experts
Very pleased

I am a renter with smoke and water damage, Doug and his crew came immediately to help clean up after a small house fire. Very professional and very knowledgeable about the services provided. I am very satisfied with his work, I would recommend him and would call again in the fire if needed!

by Anonymous on Water Extraction Experts
They did a great job.



3 months ago

Helped me with my basement. Was honest and upfront about costs. They did a great job.

by Anonymous on Water Extraction Experts
I highly recommend this company!

Top Notch Plumbing LLC Plumber





a month ago-

I've used Water Extraction Experts going on two years. Doug has proven to be professional, prompt and honest. I highly recommend this company!


by Anonymous on Water Extraction Experts
I would highly recommend this company. Outstanding service.





valerie McCullough




43 minutes ago

I would highly recommend this company. Outstanding service.



by Anonymous on Water Extraction Experts
Wow... just WOW.

Lorna J





4 months ago-

Wow... just WOW.

My water heater burst, I have a pretty small house but it was... soggy. I'd called the big guys (ServPro, Stanley Steemer, etc) in the morning and mostly gotten, "well, we might be able to squeeze you in today... or we might not." as an answer. I know I'm not the only person in the city with a flood, but I definitely was nobody's priority. My adjuster recommended these guys, and I am SO GLAD.

They showed up within 90 minutes, came in and got to work. Fast, so friendly, and super helpful. They explained the whole process to me: what they were looking for, things they were concerned about; and came every day to check on the progress of my house and adjust equipment as necessary. Extremely thorough and detail oriented. They even got paint samples from all of my walls and touched them up if they were dinged or scraped in the process.

I couldn't possibly be more impressed by the work ethic and professionalism shown by every last one of the employees. As far as house floodings go, this was the best possible experience I could have hoped for. I'd highly recommend Water Extraction Experts, to anybody!


by Anonymous on Water Extraction Experts
These guys were awesome and just unbelievable professionalism





Amy B.




3 days ago-

I called them after my home flooded after a local plumbing company failed to put my swamp cooler back together after "fixing" the problem they were called for.
These guys were awesome and just unbelievable professionalism the entire time they were here! They showed up on time for every single visit, even apologized for arriving 7 minutes early once. Putting up with my little yappy dogs so graciously earner them big points, too!


They made sure every drying and repairs were okayed by me before proceeding. I work nights and they accommodated every schedule request I had which made working with them such so easy!


I can't say enough good things about them and am so happy that I decided to work with them. They earned their 5 stars!



by Anonymous on Water Extraction Experts
Awesome



a month ago

Water Extraction Experts are life savers. A water valve busted in my home around 3am which caused gushing amounts of water. I called Water Extraction Experts and Matt answered the call around 3am. Matt notified us he'd be there shortly (it was quick). Come to find out he was the owner and very professional. They were able to diagnose the problem and explain the issues in detail. He told us exactly what his plan was to restore our home. Matt takes great pride in his business and that was very refreshing to me. I had no problem leaving his team at my home while I was at work to complete the job. I am very thankful to have met Matt and his team, they're simply AWESOME!!!! Highly recommend the Water Extraction Experts! Great work guys!

by Anonymous on Water Extraction Experts
I would highly recommend this company.




a month ago-

I woke up at 4am to water gushing out of my bathroom on the 2nd level of my home. I live alone and didn't know what to do first. Luckily I called on the right company! I called Water Extraction Experts and they were at my house within 45 minutes. Amazing technicians and great customer service. They immediately started working. I would highly recommend this company.


by Chrys on Water Extraction Experts
Prompt, Professional & Thorough

I called Water Extraction for help with my flooded basement. Unique to inquiries I had made to other companies, Doug quickly returned my call and was out to my home in Greeley within 24 hours. That was a great start--but the Water Extraction Crew decidedly assessed the most reasonable alternatives to my problem and had quality people appropriately lined up for all phases. Their crew was refreshingly courteous, professional, responsive to my concerns and went the extra mile to restore my property. I highly recommend them.

by Mary on Water Extraction Experts
Fast and efficient help

I was watching a friend's animals and walked into her house only to hear rushing water. I called and reached Doug on a Sat afternoon. He got from Fort Collins to Greeley in an hour. They were so professional and knowledgeable that my friend decided against coming home early to deal with the flooded basement and to let Doug and his crew handle it. Really happy with the job they did! Highly recommend this company.

by Anonymous on Water Extraction Experts
I would only ever suggest them!



2 months ago-

I walked into our garage at 6:10 AM as I was leaving to work, to find our hot water heater flooding our garage. Matt and his team were at our house in 15 minutes!! They got the situation under control immediately and was very detailed in their inspection of the garage. They treated the area very effectively and Matt and his team were extremely professional, safe, and kind. The fact they responded at 6:15 AM was impressive and so greatly appreciated! I would only ever suggest them!

by Anonymous on Water Extraction Experts
Wow!



3 weeks ago-

Wow! I called these guys Sunday morning when I noticed some flooding at our office and they were here in less than an hour! Extremely professional and tidy. They were even willing to get to the office at 6 am to clean up before our patients came in for the morning. I took a giant stack of cards so all of my friends and family make sure to use them!

by Mike and Judie Bevacqua on Water Extraction Experts
Water Damage Restoration

We had a leaking water heater and a big flood about to happen. I called these professionals and within an hour they were at our home, moving furniture, sucking up water, using fans, and extractors and making everything better. Within a week we were all back together and you would never know we had a flood. The level of professionalism is difficult to find these days. I would recommend this business to anyone with a water problem of any kind. They are the very best!!!!!!!

by Anonymous on Water Extraction Experts




5 months ago-

Late one Saturday afternoon I left the water running in our spare bedroom bathroom, for a considerable amount of time. I called Water Extraction Experts, my call was answered promptly. Matt was at my house in 30 minutes; with 4 others on his team arriving shortly. They quickly assessed the damage and got to work. The bathroom, attached bedroom, and a hallway were flooded; along with water seepage through the wall into another bedroom. Carpet, padding, baseboards, and sheetrock were all handled efficiently. Fans and dehumidifiers were promptly placed. The first of several follow up appointments were scheduled for the next morning. They arrived on time for each and every appointment. Every detail was addressed and within a few days, we couldn’t tell I’d flooded half the house. They even got touch up paint to use after they replaced our baseboards. Our insurance company required very detailed information and everything they needed was promptly provided. We highly recommend using Water Extraction Experts, you’ll be very glad you did. We sure are, they saved our Super Bowl party !!!


by Courtney West on Water Extraction Experts
Quick response

Great local company with quick response and emergency service. Doug and his techs are knowledgeable and friendly!

by Anais Fremaint on Water Extraction Experts
Would happily refer anyone to this company

Doug and his team acted very quickly when I found my kitchen half flooded with water. They were at my place within 30 minutes on a holiday, and immediately found the problem. Not only did they help me remove the water, they contacted people to help me with the next steps to fix my problem. They kept me informed and I would happily refer anyone to this company!

by Kerry Haj on Water Extraction Experts
Extremely professional, thorough and dedicated

Doug and his team at Water Extraction Experts were extremely professional, thorough and dedicated to completing the job to the highest of standards. We discovered the leak late at night and Doug arrived within 30 minutes of our call, stayed past midnight, and followed up the next day to make sure our home dried properly. He got straight to work and set up equipment to dry all wet areas, effectively preventing thousands of dollars’ worth of damage. It was an absolute pleasure working with him and his entire team. I highly recommend this company to anyone with a water extraction problem.

by Jim Jacob on Water Extraction Experts
Very professional.



5 months ago-

Very professional. Matt made sure we understood the process from start to finish. Their crew was excellent and their work very thorough. When done, they made sure the house was in perfect order and that we were satisfied with their work. I highly recommend them without reservation.

by Arlene Admundson on Water Extraction Experts
Highly recommend them!

Last Wednesday my washing machine had a filter failure that resulted in the spilling of "LOTS" of water in my bathroom which then flowed into my carpeted bedroom. I called Water Extraction Experts and they were at my house within 1 hour. They did an EXCELLENT job! Moved my bedroom furniture, removed water from carpet /pad plus reviewed the crawl space under the bedroom. Very thorough job! Left carpet/pad to dry with blow dryers and a dehumidifier. When carpet/pad was thoroughly dried they reset my furniture and carpet. Their staff were all very professional. Highly recommend them!

by Dana Smith on Water Extraction Experts
Highly recommended.




6 months ago-

We had a water and mold problem from leak in generally unused closet. WAter Extraction Experts responded immediately, and their profrssional team did a wonderful job in clearing area of mold and returning area to healthful environment. As part of cleanup they removed and replaced drywall and carpet. Manager Matt was a pleasure to work with, easily communicating with us and finishing the project in a timely manner. We thought their price was very fair. Highly recommended.


by Victoria Meier on Water Extraction Experts
Highly Recommend

I highly recommend Doug and his crew. They were thorough, careful, polite and attended to the details. The crawl space in my 30 year old house was a mouse highway. Doug's team thoroughly cleaned the crawlspace removing the old pressure tank and stuff that had been stored down there for years. Then they removed the old membrane and dried the crawlspace completely. They used antimicrobials, bug spray, hepa filters and dehumidifiers to bring the crawlspace up to my standards. Then they searched diligently for any place where the mice might be getting in. They sealed these and returned repeatedly looking for signs of mice and any other possible entry points. It's hard to find professionals who will take the time to look at unique problems and find good solutions. Doug and his team used excellent problem solving skills to fix the problem. Thank you!

by John Palermo on Water Extraction Experts
Highly recommend them for any water damage mitigation

We had faulty installation on bathroom plumbing from the builder on a new build. The result was water collection and damage on the bathroom floor and floor boards and in the crawl space. Doug and Dennis demonstrated a high level of expertise in identifying moisture in the floor and floor boards and in the crawl space and explained in terms easy to understand what was required to mitigate the damage and prevent potential mold. They were very prompt in arriving and started the clean-up process immediately. Their work was very professional, in my opinion, much better than originally done by the builder. They also worked with the builder directly including all the billing. They were very professional and demonstrated a very high competency level in this filed. I would highly recommend them for any water damage mitigation!

by Nay Nay on Water Extraction Experts
Rare find in contractors these days.



7 months ago-

Matt and his crew were in my home for 6 days. I hardly knew they were here except for the time spent educating me on their processes. They worked around my schedule as much as possible and were very quiet while they worked. I would highly recommend them for any work needed. Clean, professional and friendly. Rare find in contractors these days. Thanks Guys!

by Patrick Macy on Water Extraction Experts
Well worth the call

Doug of Water Extraction Experts was prompt, courteous and professional. He arrived a few hours after I called on a Monday morning, quickly identified the water damaged areas and began remediation immediately. He stayed involved in the process throughout and stayed in close contact with me the entire time. At a stressful time, Doug was there to assure me that the situation was being handled professionally and in accordance with industry standards. Well worth the call.

by Arnold Bosch on Water Extraction Experts
You won't regret hiring these folks.



8 months ago-



We had a supply side plumbing leak which resulted in rather extensive damages to our upstairs bath, bedroom, closet and ground floor kitchen. I initially contacted another company for service. Their estimator somehow managed to break four floor level tiles while he was here (unnoticed until later)! I wasted a week and a half attempting to schedule the work and I finally fired them! Enter Water Extraction Experts.

Matt, Andy, Chris (and a few others) at Water Extraction Experts did a thorough and exemplary job of putting our home back in good order, as it was before our little disaster. Black mold was discovered, aggravated by the unnecessary delays described above. Water Extraction Experts did the demo, remediation and reconstruction in a timely manner and at a very reasonable price. (coordinated drywall and hardwood subcontractors as well). They worked smoothly with our insurance. On their many visits, every one of them was very friendly, polite, respectful and accommodating. They always arrived promptly.

I lost count of how many visits this crew made out here (we live in Tijeras). I had to leave during their last visit on Friday and asked my wife to do a walk around final inspection. I paid the invoice before I left. She pointed out that the rubber seal strip was missing from the foot of the shower insert. (inexpensive peel 'n stick DIY item) and that there was a small hole behind the missing, broken tile. After essentially completing the project and after being paid... THEY CAME BACK OUT on Saturday, replaced the seal and cosmetically reconstructed the damage from the broken tile. The damaged tile was not their responsibility. This was absolutely above and beyond expectations!

(Note: Hardwood contractor paid separately.)

You won't regret hiring these folks.


by Anonymous on Water Extraction Experts
I highly recommend this company.




a year ago-

We were extremely pleased with the professionalism and quality of work we received from Water Extraction Experts. They were very knowledgeable about how to identify the problem and exactly what needed to happen to deal with and pay for the damage to our house. They helped us navigate what our homeowners insurance would pay and what part was our responsibility. I highly recommend this company.


by Jennifer Lahiff on Water Extraction Experts
Can't say enough great things

I can't say enough great things about this company! Not only were they able to check our basement out shortly after I called, they immediately set-up equipment and began cleaning/drying our basement out so further damage would not occur. They were timely, professional, clean, and followed up several times to ensure the space did not get wet again (each time coming back to check for water and any moisture). I would highly recommend this company for anyone who needs this service!

by Anonymous on Water Extraction Experts
I really appreciate everything he has done to make this situation easier.




a year ago-

I called water extraction and Matt was at my house within thirty minutes working very hard in getting the water out of my house. He was very knowledgeable and very professional. He has gone above and beyond being helpful from getting people to our house for replacing the flooring to talking and explaining the situation to my insurance agent. I really appreciate everything he has done to make this situation easier.


by Gary Borowitz on Water Extraction Experts
Top notch

Doug and his team are top notch. They work with you and the insurance company. My basement flooded and I called Doug and he showed up with his team within 1.5 hours and cleaned up the water in a few hours. But the process is long. Doug tells you up front the process so there is no surprises ......great to work with and would highly recommend.

by Anonymous on Water Extraction Experts
Recommend them highly.



a year ago-

We contacted Water Extraction Experts after discovering a leak in our laundry room with mold present. We received immediate help with every aspect of removing mold and repairing damage. All work was excellent. Good communication, attention to detail, cleanliness, professionalism and determination to understand our needs and to meet them to our expectation was a constant in our experience with Matt and Chris. We would hire them again and recommend them highly.

by Anonymous on Water Extraction Experts
Thankful to have found them at such a stressful point in our lives.



10 months ago-

Matt has been helping my husband and me through a major roof leak that was caused by faulty solar panel installation and a subsequent bathtub leak that had been occurring behind the walls for over a year. Both of these instances were caused by professionals not doing their jobs correctly. To say we’re hesitant of trusting anyone with our home is an understatement. However, from the first phone call, Matt has eased our minds and taken control over every aspect of getting our home in even better condition than the way it was before. He’s addressed all of our concerns, worked long hours and weekends, he’s friendly to our children and considerate of our home. His team has gone above and beyond being professional and has exceeded all of our expectations. We cannot recommend Water Extraction Experts highly enough and just feel so thankful to have found them at such a stressful point in our lives.

by Karen J on Water Extraction Experts
Know their stuff

Doug was extremely helpful to us in a stressful and unpleasant sewage back up situation. His experience and training, as well as his professionalism and genuine consideration were evident from the start. It is a always a relief when you find a service company that "knows their stuff" and that you can have full confidence in. If you find yourself in need of this type of service, Water Extraction Experts are definitely who you want to call.

by Anonymous on Water Extraction Experts
They came right away when we called and saw the project through.



a year ago-

We had great service from this company from the start all the way to the end. Our water heater broke and flooded our garage, closet and bathroom and Matt and his guys dried everything up as quickly as they could. They came right away when we called and saw the project through. I highly recommend this company!

by Anonymous on Water Extraction Experts
Consummate professionals.



10 months ago-

Consummate professionals. Very accommodating about schedules, scope of work. Worked hard to meet our budget constraints. The restoration after the remediation was excellent - you could hardly tell that any work had been done.

by Anonymous on Water Extraction Experts
They are definitely EXPERTS.

 





a year ago-

I had an emergency, called Water Extraction Experts & Matt showed up an hour later just as stated. They are definitely EXPERTS. There was 7 rooms that were FLOODED badly, this was in NewMexico & I live in New York. To deal with this type of problem over 2000 miles away I thought would be a disaster definitely NOT dealing with this company. Matt dealt with the insurance company, did the dry out & restoration NOT one problem, they are the BEST. Thank you for everything


by Anonymous on Water Extraction Experts
He was very professional and courteous and got the work done in a timely manner.




a year ago-

I had unknown plumbing leaks that caused water damage in the crawlspace and bathroom areas. Matt was great to work with from the time I first called him through the project completion. He was very professional and courteous and got the work done in a timely manner. I will gladly refer him to friends and family for water remediation work.


by Anonymous on Water Extraction Experts
Highly recommended.



a year ago-

Matt was very professional and got our upstairs looking just like it did before the flood at a reasonable price. Highly recommended.

by Jake State Farm on Water Extraction Experts
Very professional and knowledgeable



a month ago-

Very professional and knowledgeable of everything that needed to happen. Very friendly. Was very flexible and easy to work with. Always able to answer any question and concerns. I would recommend them to anyone that needed any kind of mold removal. These guys go above and beyond.

by Brooke Bentley on Water Extraction Experts
They Saved Our Wood Floors

The day after we signed a contract and sold our house, a handyman was nailing in new baseboard in our master bath. Unknowingly, he hit a pipe next to our shower. A few hours later, I noticed a little water under the baseboard...and a slight hissing noise. Oh no. I ran down to the basement...water was pouring from the ceiling onto the basement floor. ARGHHHHH. I went up to the kitchen and noticed my wood floor was starting to cup. The water went down the wall and under the floor. At this point, I'm in a panic and start searching for water/flood damage experts. The first company I called didn't answer the phone. I called the next company which happened to be Water Extraction Experts. Doug answered the phone...he was perfectly calm. He said, "We'll have a team out to your house in 20 minutes." They actually showed up early and immediately got to work. Doug was very professional. He let me know exactly what needed to be done, how long it would take and put my frayed nerves to ease. He saved our wood floors which would of been thousands of dollars to replace. I can't say enough good things about this company. The bottom line is Doug and his team at Water Extraction Experts knows what they're doing. They get the job done and don't overcharge. You can hire them knowing that you're hiring a talented, ethical team that will do everything they can to save your walls, carpet, wood floors from water damage.

by Marylea M on Water Extraction Experts
Wonderful dealing with my flooded crawlspace

Doug and his team were wonderful when dealing with my flooded crawlspace. He got to my house immediately, took time to explain the entire process to me and examined the entire area (not like some of the others who just poked around). That's saying a lot given that there is very little room and lots of spider webs down there! Thank you, Water Extraction Experts, for your professionalism and expertise.

by Anonymous on Water Extraction Experts
Most qualified persons, which is rare in New Mexico!!



2 years ago-



It was noon New Year's eve and a water pipe broke and my house flooded before we discovered the water leak. We called Water Extraction Experts and they were here within and hour and did their miracle things. Water removed, baseboard removed and holes drilled (this enables getting all the moisture dried to prevent mold), carpet padding removed, numerous drying fans strategically placed and turned on (they would be on for days), moved heavy furniture, etc. They showed up New Year's day and the following days to continued using instruments that measures moisture levels. We were ready for repairs when the moisture was gone.

They referred repair (carpet, painting, etc.) people that did quality work and the house is as good as new. They followed up over the next month and visited to look at the repairs. Most qualified persons, which is rare in New Mexico!!


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