Restoration & Recovery Services
Emergency Fire & Smoke Damage Services
A fire can be devastating. We understand and we’re here to help. It’s important to call us within the first 24-48 hours for a FREE inspection.
We’ll provide you with an estimate and begin the clean-up process and restore your home or business.
When you need professional fire and smoke damage restoration services, call us today. We’ll provide you a FREE inspection to determine the extent of the damage, evaluate the necessary steps required for restoration, and calculate the cost and time needed.
Our Fire Damage Restoration Process
Step 1: Dry Out Property to Reduce Damage
After inspection, our Water Extraction Expert technicians will bring in special equipment to extract water and smoke from your property. This is a very important step and should be done within the first 24-48 hours after a fire. Smoke can be corrosive and continue to damage your personal possessions. We’ll remove wet carpeting and use special equipment on wood floors to help keep them from warping.
Step 2: Clean Soot from Floors, Ceilings & Walls
After we’ve extracted water and removed smoke and odors, our certified fire restoration technicians will go through your property and clean soot your home or business.
Step 3: Repair and Replace
We’ll help in repairing what can be repaired and replace what needs to be replaced.
Our technicians are certified in fire and smoke restoration and have extensive training and experience in smoke damage and cleaning procedures to clear out smoke, soot, chemicals, and odors. During our clean-up process, we will try to save as much of your property belongings as we can such as your personal possessions, appliances, and furniture. We’ll take pictures and inventory your belongings as part of our process to ensure your property is safe and accounted for.
At Water Extraction Experts, we work rapidly and cautiously to get you back in your home or business as soon as possible. We’ll communicate with you frequently regarding our cleaning process and repairs. We take every safeguard required and all steps needed to address your concerns.
We work with your insurance.
We’ll work closely with your insurance company to assess the damages. We’re a preferred provider for most insurance companies and will work closely with you and your insurance company for a 100% satisfactory outcome.
Learn more about our direct insurance billing here.
Integrity. Experience. Professional.
When you choose Water Extraction Experts for fire damage restoration and recovery, you can be confident your home and property are in good hands.
Water Extraction Experts is IICRC Certified. To be certified, we mastered coursework in inspections, cleaning, and restoration and passed a rigorous examination. All our technicians are trained in the latest technology and techniques.
Read What Our Customers Have to Say About Us…
I highly recommend Doug and his crew. They were thorough, careful, polite and attended to the details. The crawl space in my 30 year old house was a mouse highway. Doug's team thoroughly cleaned the crawlspace removing the old pressure tank and stuff that had been stored down there for years. Then they removed the old membrane and dried the crawlspace completely. They used antimicrobials, bug spray, hepa filters and dehumidifiers to bring the crawlspace up to my standards. Then they searched diligently for any place where the mice might be getting in. They sealed these and returned repeatedly looking for signs of mice and any other possible entry points. It's hard to find professionals who will take the time to look at unique problems and find good solutions. Doug and his team used excellent problem solving skills to fix the problem. Thank you!
Highly recommend them for any water damage mitigation
We had faulty installation on bathroom plumbing from the builder on a new build. The result was water collection and damage on the bathroom floor and floor boards and in the crawl space. Doug and Dennis demonstrated a high level of expertise in identifying moisture in the floor and floor boards and in the crawl space and explained in terms easy to understand what was required to mitigate the damage and prevent potential mold. They were very prompt in arriving and started the clean-up process immediately. Their work was very professional, in my opinion, much better than originally done by the builder. They also worked with the builder directly including all the billing. They were very professional and demonstrated a very high competency level in this filed. I would highly recommend them for any water damage mitigation!
Rare find in contractors these days.
Well worth the call
Doug of Water Extraction Experts was prompt, courteous and professional. He arrived a few hours after I called on a Monday morning, quickly identified the water damaged areas and began remediation immediately. He stayed involved in the process throughout and stayed in close contact with me the entire time. At a stressful time, Doug was there to assure me that the situation was being handled professionally and in accordance with industry standards. Well worth the call.
You won't regret hiring these folks.
We had a supply side plumbing leak which resulted in rather extensive damages to our upstairs bath, bedroom, closet and ground floor kitchen. I initially contacted another company for service. Their estimator somehow managed to break four floor level tiles while he was here (unnoticed until later)! I wasted a week and a half attempting to schedule the work and I finally fired them! Enter Water Extraction Experts.
Matt, Andy, Chris (and a few others) at Water Extraction Experts did a thorough and exemplary job of putting our home back in good order, as it was before our little disaster. Black mold was discovered, aggravated by the unnecessary delays described above. Water Extraction Experts did the demo, remediation and reconstruction in a timely manner and at a very reasonable price. (coordinated drywall and hardwood subcontractors as well). They worked smoothly with our insurance. On their many visits, every one of them was very friendly, polite, respectful and accommodating. They always arrived promptly.
I lost count of how many visits this crew made out here (we live in Tijeras). I had to leave during their last visit on Friday and asked my wife to do a walk around final inspection. I paid the invoice before I left. She pointed out that the rubber seal strip was missing from the foot of the shower insert. (inexpensive peel 'n stick DIY item) and that there was a small hole behind the missing, broken tile. After essentially completing the project and after being paid... THEY CAME BACK OUT on Saturday, replaced the seal and cosmetically reconstructed the damage from the broken tile. The damaged tile was not their responsibility. This was absolutely above and beyond expectations!
(Note: Hardwood contractor paid separately.)
You won't regret hiring these folks.