Restoration & Recovery Services
Emergency Fire & Smoke Damage Services
A fire can be devastating. We understand and we’re here to help. It’s important to call us within the first 24-48 hours for a FREE inspection.
We’ll provide you with an estimate and begin the clean-up process and restore your home or business.
When you need professional fire and smoke damage restoration services, call us today. We’ll provide you a FREE inspection to determine the extent of the damage, evaluate the necessary steps required for restoration, and calculate the cost and time needed.
Our Fire Damage Restoration Process
Step 1: Dry Out Property to Reduce Damage
After inspection, our Water Extraction Expert technicians will bring in special equipment to extract water and smoke from your property. This is a very important step and should be done within the first 24-48 hours after a fire. Smoke can be corrosive and continue to damage your personal possessions. We’ll remove wet carpeting and use special equipment on wood floors to help keep them from warping.
Step 2: Clean Soot from Floors, Ceilings & Walls
After we’ve extracted water and removed smoke and odors, our certified fire restoration technicians will go through your property and clean soot your home or business.
Step 3: Repair and Replace
We’ll help in repairing what can be repaired and replace what needs to be replaced.
Our technicians are certified in fire and smoke restoration and have extensive training and experience in smoke damage and cleaning procedures to clear out smoke, soot, chemicals, and odors. During our clean-up process, we will try to save as much of your property belongings as we can such as your personal possessions, appliances, and furniture. We’ll take pictures and inventory your belongings as part of our process to ensure your property is safe and accounted for.
At Water Extraction Experts, we work rapidly and cautiously to get you back in your home or business as soon as possible. We’ll communicate with you frequently regarding our cleaning process and repairs. We take every safeguard required and all steps needed to address your concerns.
We work with your insurance.
We’ll work closely with your insurance company to assess the damages. We’re a preferred provider for most insurance companies and will work closely with you and your insurance company for a 100% satisfactory outcome.
Learn more about our direct insurance billing here.
Integrity. Experience. Professional.
When you choose Water Extraction Experts for fire damage restoration and recovery, you can be confident your home and property are in good hands.
Water Extraction Experts is IICRC Certified. To be certified, we mastered coursework in inspections, cleaning, and restoration and passed a rigorous examination. All our technicians are trained in the latest technology and techniques.
Read What Our Customers Have to Say About Us…
Water Extraction Experts was much quicker than the other companies
Review left by christopher gardner
Review left by April Taylor
Expect excellence in communication. Matt would call me each day to say when to expect his team. His crew arrived on time, happily answered all my questions & was thorough without rushing . Matt responds quickly by phone and email. I appreciated that.
Shortly after our bedroom was repaired we discovered another problem in a separate room. Matt's crew was available within a few days, helped to trouble shoot the cause of the damage & had everything wrapped up fast so we could continue with other contractors.
I can't say it enough, work with Water Extraction. It was truly a pleasure to do so.
Willing to go that extra mile
Water Extraction Experts is an exceptional mold-remediation business in every way! I have high expectations for contractors in the home. I do not expect total perfection, but I do expect the job to be done right. This is one of the few businesses I’ve dealt with in recent days that shares that expectation. Matt, the owner, is a fabulous organizer, scheduler, and communicator. He always communicated immediately in giving me information about scheduling, returning a call, or sending email documentation. The documentation was extremely thorough and clear, with even a photo journal of every step. Over the course of the job, we met five of the workmen. They were also exceptional in doing their jobs. They were always on time, polite, friendly, knowledgeable, skillful, helpful, willing to go the extra mile, prepared with supplies and tools, and even compassionate toward us about what we were going through! They all appeared to be cross trained so that each one understood every step of the process. We never saw more than two of them at one time, or even the same two together that we had seen before, but they all worked together extremely well. There are several other aspects of the job that I particularly appreciated. One was that a non-toxic disinfectant was used. Not having to breathe strong chemicals for the three days of disinfectant application was important to me. Also, a mold test was recommended after the cleaning was done. Of course, there is additional time and expense, but it will be worth it when it is time to sell the house. Finally, they finished everything so that after the job was completed, all that needed to be done was to move back into the affected area! Without hesitation, I give my highest recommendation to Water Extraction Experts!
Fantastic Customer Service
Matt and the entire team were fantastic to work with my client on their home. They were responsive and were able to locate the issue, mediate and test the problem areas within a very quick deadline that the homeowners were under. Their pricing is very reasonable and their crew was beyond courteous to everyone on the property. They made sure the homeowners questions were answered in advance, they described the issue clearly and with images, and they laid out a remedial plan that could be executed within a short time period. I would recommend this company to anyone who is needing a through inspection and solution with a company that has fantastic customer service and quick follow up.
Above and Beyond
Matt and the gang at Water Extraction Experts are kind, courteous, prompt, knowledgeable, and very professional. They went above and beyond to take care of our mold remediation. We would definitely recommend them.
Great company. Helped locate a difficult problem with water seeping into my garage. Doug is very helpful and knowledgeable. Highly recommend this company and definitely will use them in the future if needed.