Water Damaged Wood Floors

When I found mold in my home my heart sunk. I called Matt and he was so kind and reassuring. He sent the team out to provide me with a quote and to let me know what to expect.
It’s been a long time since I’ve seen a company so respectful, knowledgeable and compassionate. Because of their team all the stress of the situation left. I was kept updated on the process including any bumps along the way.
Thank you Water Extraction Experts!

My husband and I purchased what we thought was our dream home for retirement ... only to discover serious mold issues during the initial inspection that had not been disclosed. We found Water Extraction Experts through a referral. Immediately Matt advised us about the next, best step to take--and we are so thankful he did. He recommended further mold testing by a professional mold hygienist. Had we not done that, we never would have discovered that the mold damage was far more extensive than first thought. This, of course, felt like a crisis. We had sold our home and needed to move. Matt was calm and understanding throughout this bad time. He rescheduled his crews to accommodate our move-in dates. The workers were amazing to watch as they tented the damaged areas and commenced with demolition, patiently explaining each step they were taking and ensuring that the house and people in it were adequately protected. Mold is a sneaky enemy--we lost walls, ceilings, cabinetry--but Matt and his team explained each step, each finding, and what would occur next. Plumbers and painters were scheduled in sync with demo so that the procedure flowed seamlessly...and we moved in on time. Needless to say, this was a very difficult time for our family--financially and emotionally--but the moment we walked into our home to spend the first night, tired and bedraggled from a moving day, the house exuded a new energy. It was clean, safe, warm, and nurturing. We almost cried in relief. You could never tell that our lovely home had been torn apart, that's how good the restoration process was. In conclusion, Matt and Water Extraction Experts and their recommended partners (plumbing and hygienist) are simply amazing in their communication, in their expertise, in their organizational skills. We put our trust in them and are so thankful that we did. Thanks, team, for guiding this moldy ship to a safe and happy harbor!

Very grateful for the Water Extraction Experts. They made the nightmare of finding mold in our home not feel as scary. They were very professional and prompt. They quickly got us on the schedule and took care of the mold in our home and handled the repairs. Excellent communication during the whole process. If we ever have any issues in the future, we will definitely hire them again. You can trust these guys to make your home safe again.